Welcome to Boston Limousine. Boston Limousine is pleased to
provide services to you subject to the following terms and
conditions. Please read this agreement carefully, before
accessing or using the Service, If you do not accept the
terms and conditions expressed here, do not use this web
site or the service. By using this web site and or the
service, you expressly agree to be bound by the terms and
Conditions set forth herein without limitation or
qualification. and acknowledge that any other agreements
between you and BostonLimousine.com are superseded and of no
force or effect. All content in the BostonLimousine.com™
Website (the "Site") is intended only for residents of the
United States. BostonLimousine.com maintains the Site for
your personal use and information.
Waiting Time
(Apply
only for point to point service)
Airport
Domestic Arrivals:
Waiting charges begin 60 minutes after the scheduled pick-up
time. After 60 minutes waiting time charges are
assessed hourly. We do not charge any waiting time fee for
any flight delays. Please note we must have the proper
flight number & airline on airport pickups.
Airport International
Arrivals:
Waiting charges begin 45 minutes after the scheduled pick-up
time on departures. After 60 minutes waiting time
charges are assessed hourly. We do not charge any waiting
time fee for any flight delays. Please note we must have the
proper flight number & airline on airport pickups.
Non-airport Pickups: Waiting charges begin 15 minutes
after the scheduled pick-up time. After 15 minutes,
waiting time is retroactive to the scheduled pick-up
time. Waiting Time charges are assessed hourly.
Train schedules cannot be monitored therefore billing
begins at the scheduled pick-up time.
All
Cancellations
All cancellations must be sent via e-mail
to
Info@BostonLimousine.com, BostonLimousine.com will reply
to you with a cancellation notification e-mail. Save this
e-mail for future reference as timely proof of your
cancellation.
we do not accept phone cancellations.
The date on which the cancellation notice is received by
Boston Limousine its agents will determine the applicable
cancellation fee. It would be advisable to
follow up with a phone call. We do not take any
responsibility for cancellation fees resulting from
mistakes, the weather, family emergencies, double booking or
wrong dates or information. Only if a cancellation request
is made within 1 Hour after the reservation was made it can
be cancelled free of cost.
If cancellation is made after 1 Hour of reservation there
will be no refund of deposit.
Charge backs
from credit card issuing banks are subject to the above
policies.
Point to Point Service
Cancellations
Round Trips must be cancelled as two separate
reservations. A cancellation fee equal to 30% of the trip
cost will be charged for any cancellation from time of
booking up to 24 hours before scheduled pick-up time.
Cancellation within 24 hours of scheduled pick up time will
result in a full charge equal to the cost of the trip.
A
nonrefundable deposit of 30% is required for reservations.
Charge backs from credit card issuing banks are subject to
the above policies.
Hourly Service
Cancellations
(Applies to all vehicles)
A nonrefundable deposit of 30% will be charged at the time
of booking. Cancellations within 7 Days of scheduled pickup
time forfeit 100% of the total bill.
Charge backs
from credit card issuing banks are subject to the above
policies.
Wedding
and Prom Package Cancellations
(Applies to all Vehicles)
All Wedding and Prom Package Deals are 100% Non-Refundable
from the date and time that the booking is made, whether or
not the service is used.
Packages are Billed
garage to garage, the hour starts from the time the vehicle
leaves our facility in Boston until the vehicle arrives back
to our facility in Boston.
Charge backs from credit card
issuing banks are subject to the above policies.
Where To Meet Your Driver at Logan Airport
At
each terminal there is a "limo stand" designated area by
Massachusetts port authority.
Terminal
Map
Go outside the baggage claim, cross over
two traffic lanes and walk to the left to Meet your driver
at the designated limo stand.
Terminal
Map
Pickups are at the arrival
level. Go outside the terminal, cross 2 traffic lanes into
the garage. There will be a big sign for limos. Driver will
be waiting with your name on a sign.
Terminal
Map
Please proceed to baggage claim. Take the
escalator to the top level. Go outside the door beyond the
drop off area. Driver will be waiting with sign at the limo
stand.
Terminal
Map
Proceed to the terminal exit. Go outside the door, cross
over two traffic lanes and walk to the left. Driver will be
waiting for you at the limo stand.
Boston South Station
(All Trains)
Exit South station
terminal to Atlantic Ave. Walk to the left towards taxi
stand.
Pets and Luggage.
Each vehicle can carry a specific number of pieces of luggage. Therefore you have to choose the type of vehicle that can fit the number of passengers and their
luggage. The price of the service given, includes the number of pieces of luggage on the reservation form. If the passenger has more luggage than the vehicle would fit, he/she will need to choose a different type of vehicle or call us for advice.
Boston Limousine reserves the right to refuse to carry any additional luggage or animals that were not agreed on when the reservation was made. This also applies to animals that are not placed in their crate.
Changes in Booking.
Any change to an existing reservation has to me made via email by sending an email to info@bostonlimousine.com or phone by calling 781-641-0202. When the change is made, a revised email will be sent to
the customer with the updated information.
During a service, if the customer changes the drop off location, additional charges will apply based on the new location. For hourly service,
additional hours can be added at the same rate of the original booking “ As long as the vehicle is available”.
Boston limousine reserves the right to refuse to extend the service if the vehicle is not available, ending the service at the original contract agreement.
Boston Limousine is not responsible for personal property left in vehicle.
All vehicles are none smoking.
Passengers are prohibited to open the vehicle door while the car is moving, throwing objects from the vehicle or shouting and sticking body parts out.
Food consumption is not recommended and alcohol is only allowed in the limousines. If any of the passengers get sick in the vehicle, and/ or damage the interior of the vehicle a $300 cleaning fee will be charged to the credit card on file.
During the
Service/Ride
Boston Limousine is not responsible
for personal property left in vehicle. All vehicles are none
smoking. Passengers are prohibited to open the vehicle door
while the car is moving, throwing objects from the vehicle
or shouting and sticking body parts out. Food consumption is
not recommended and alcohol is only allowed in the
limousines. If any of the passengers get sick in the
vehicle, and/ or damage the interior of the vehicle a $300
cleaning fee will be charged to the credit card on file.
The customer accepts a minimum
monetary responsibility of $300 for any "Physical
Damage" to the vehicle caused by any passenger.
This includes damage resulting from improper use of the
vehicle and its contents, including but not limited to
audio/video equipment, lighting, upholstery, carpet and all
other exterior/interior vehicle components. Decision as to
the unusual use or wear of the vehicle rests solely with
Boston Limousine Com Inc.
Standing up in our the vehicles is
prohibited, even if the vehicle is stopped in traffic. and
should be seated at all time. Underage passengers should
always be accompanied by one or two adults.
No-Show Fee
A no-show fee equal to the total trip cost plus applicable waiting time will be charged when the passenger fails to
show at the designated location. In order to avoid this charge, passengers should not leave designated pickup
locations without calling Boston Limousine at 1-800-309-6009.
Surcharges
A
$20.00 surcharge for service scheduled Before 6:00 am or
after 12:00 midnight.
All out-of-pocket charges, including two-way tolls, parking,
airport fees will be billed to customer.
Stops are
charged
$20.00 each for in route stops, apply only to flat rates
(Point to Point Service).
All rates exclude 20% service fee and 10% Administrative Fee.
There is a $35.00 surcharge for service scheduled Easter
Sunday, Memorial Day, Independence Day, Labor Day,
Thanksgiving, Christmas Day, New Year's Day, and after 5:00
p.m. Christmas Eve and New Year's Eve.
note: A
nonrefundable deposit of 30% is required
for reservation.
Methods of Payment
We accept cash and most major credit cards, AMEX, Master
Card, Visa,
and Discover cards.
Hourly Rates
Hourly rates are Billed from the time the driver leaves the
BostonLimousine.com facility in Boston MA, until the time he
returns. Fractions of an hour are charges at a half-hour
rate.
Gratuity and
tips
BostonLimousine.com chauffeurs receive the 20% service fee
in full as their gratuity.
We reserve the right
BostonLimousine.com, Inc. reserves the right to cancel any
Service without Refund, If the Operator or the Office feels
that the Renter/Party of the Renter is putting the Operator
or The Mode of Transportation or The Renter/Party of the
Renter in danger of Injury. Or if the Renter/Party of the
Renter is in the possession of any Illegal Material or
Substance, this service will be canceled without refund.
This is without exception.
Electronic
Communications
When you visit BostonLimousine.com or send e-mails to us,
you are communicating with us electronically. You consent to
receive communications from us electronically. We will
communicate with you by e-mail or by posting notices on this
site. You agree that all agreements, notices, disclosures
and other communications that we provide to you
electronically satisfy any legal requirement that such
communications be in writing.
Other
BostonLimousine.com shall not be liable for circumstances
beyond its control including weather, road conditions and
breakdowns. Boston Limousine reserves the right to
substitute vehicles for reasons beyond it's control if
BostonLimousine.com
unable to perform under this agreement, its liability is
limited to a full refund of money paid by customer, and
shall
not exceed the deposit paid. BostonLimousine.com assumes no
responsibility for lost or damaged baggage or personal
belongings, nor for any items left in the vehicle.
While every effort is made to ensure specified times are
met, if the limousine is late in excess of 30 minutes due to
unforeseen traffic, uncontrollable weather conditions, or
other circumstances beyond our control, the customer has the
option to cancel the service and receive a full refund on
the unused portion of the trip. However, if the clients
choose to still take the service, then no compensation may
be claimed.
Acceptance. Use of
the BostonLimousine.com ("BostonLimousine.com") web site at
.. (collectively, the "Web Site") and the on-line
reservation services (the "Services") provided by
BostonLimousine.com are subject to the terms and conditions
of use set forth below ("Terms of Use"), which include the
Privacy Policy set forth at BostonLimousine.com/privacy and
incorporated into these Terms of Use by reference. please
read these terms of use carefully before using the web site
or the services. By using the web site or the services, You
agree to these terms of use. If you do not agree to these
terms of use, do not use the web site or the services.
BostonLimousine.com may change these terms of use from time
to time without notice, and such changes will be effective
on the date they are posted on the web site. Use of the web
site after such changes have been posted constitutes your
acceptance of all such changes.
Use of the Web Site and the
Services. You may only use the Web Site and the
Services in accordance with the Terms of Use, any posted
policies and procedures that appear on the Web Site, and for
lawful purposes. You agree not to use the Web Site to: (a)
transmit any material that infringes or misappropriates any
third party's copyright, trademark, trade secret, patent, or
other proprietary rights, (b) transmit any material that is
false, inaccurate, fraudulent, or misleading, (c) distribute
computer viruses, worms, or software intended to damage or
alter a computer system without the owner's consent, (d) use
"auto-responders," "cancel-bots," or other similar
mechanisms that generate excessive network traffic, (e)
transmit any unlawful, harmful, defamatory, pornographic,
obscene, vulgar, threatening, harassing or otherwise
objectionable material, (f) send or relay any unsolicited
advertising or chain letters, or (g) attempt to gain
unauthorized access to the Web Site or any part thereof, or
other accounts, computer systems or networks connected to
the Web Site, through login password mining or any other
means. BostonLimousine.com reserves the right to terminate
your access to the Web Site or Services at any time without
notice if it determines, in its sole discretion, that you
have abused or violated any of these terms and conditions.
ID Number, Password and Security.
You are responsible for maintaining the confidentiality of
any user ID and/or password provided to you by
BostonLimousine.com for use in connection with the Web Site
or the Services. You are solely responsible for all
activities that occur under your user ID and/or password,
and you agree to notify BostonLimousine.com immediately of
any unauthorized use of your user ID and/or password or any
other breach of security related to the Web Site.
BostonLimousine.com will not be liable for any loss or
damage arising from your failure to safeguard your
user ID and/or password or to comply with this section.
Proprietary Rights. The
Web Site, certain content therein, the Services and any
underlying software may be protected by copyright,
trademark, patent, and/or other intellectual property and
proprietary rights laws and are owned (along with all
proprietary rights therein) by BostonLimousine.com and its
licensors. You agree that you will not copy, distribute,
republish, display, post, transmit, download, or modify any
content you obtain from the Web Site without
BostonLimousine.com's prior written permission; provided,
however, that you may download or print a copy of
information from the Web for your use in learning about,
reserving, or using the services.
Warranty Disclaimer. THE
WEB SITE, THE SERVICES, AND ANY INFORMATION PROVIDED THROUGH
THE WEB SITE ARE PROVIDED BY BostonLimousine.com ON AN "AS
IS" BASIS, AND NEITHER BostonLimousine.com NOR ITS
SUBSIDIARIES, PARTNERS, AFFILIATES, VENDORS OR
SUBCONTRACTORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEB
SITE OR SERVICES OR THE INFORMATION MADE AVAILABLE BY OR
THROUGH THE WEB SITE OR THE SERVICES. IN ADDITION,
BostonLimousine.com DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, STATUTORY AND NON-STATUTORY, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
ACCURACY OF INFORMATION, TITLE, QUIET ENJOYMENT, FITNESS FOR
A PARTICULAR PURPOSE AND NON-INFRINGEMENT, OR ANY WARRANTY
ARISING FROM COURSE OF DEALING OR CUSTOM OF TRADE. NEITHER
BostonLimousine.com NOR ANY OF ITS SUBSIDIARIES, PARTNERS,
AFFILIATES, VENDORS OR SUBCONTRACTORS WARRANTS THAT USE OF
THE WEB SITE WILL BE UNINTERRUPTED, AVAILABLE AT ANY TIME OR
FROM ANY PARTICULAR LOCATION, SECURE OR ERROR-FREE, THAT
DEFECTS WILL BE CORRECTED, OR THAT THE WEB SITE IS FREE OF
VIRUSES OR OTHER POTENTIALLY HARMFUL COMPONENTS. Some
jurisdictions may not allow the exclusion of certain
warranties, so some of the above exclusions may not apply to
you.
Limitation of Liability.
IN NO EVENT WILL BostonLimousine.com, ANY OF ITS
SUBSIDIARIES, PARTNERS, AFFILIATES, VENDORS OR
SUBCONTRACTORS, INCLUDING THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE FOR DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES (INCLUDING WITHOUT LIMITATION THOSE RESULTING FROM
LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING
OUT OF THE USE OF OR INABILITY TO USE THE WEB SITE, THE
SERVICES, OR ANY WEBSITES LINKED TO THE WEB SITE, WHETHER
BASED ON CONTRACT, TORT OR OTHER LEGAL THEORY, AND
REGARDLESS OF WHETHER BostonLimousine.com KNEW OR WAS
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BostonLimousine.com's AGGREGATE LIABILITY ARISING FROM OR
RELATING TO THE WEB SITE OR THE SERVICES (REGARDLESS OF THE
CAUSE OF ACTION, WHETHER UNDER CONTRACT, TORT, OR OTHER
LEGAL THEORY) IS LIMITED TO $50. THE FOREGOING LIMITATIONS
OF LIABILITY ARE INDEPENDENT OF, AND SHALL APPLY REGARDLESS
OF, ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED OR
EXCLUSIVE REMEDY. You acknowledge that BostonLimousine.com
has agreed to provide the Web Site and the Services in
reliance on the exclusions of liability and disclaimers of
warranty set forth herein. Some jurisdictions do not allow
the limitation of incidental or consequential damages, so
the above limitation may not apply to you.
Indemnification. You
agree to indemnify and hold BostonLimousine.com, its
subsidiaries, partners, affiliates, vendors, subcontractors,
officers, employees, and agents harmless from any and all
losses, liabilities, damages and/or costs (including
reasonable attorneys' fees) arising from any third-party
claims arising from or related to your use of the Web Site,
the Services or your violation of the Terms of Use.
Arbitration. All claims,
disputes and controversies arising out of, relating to, or
in connection with, the Terms of Use, or the breach thereof
("Dispute"), shall be resolved by final and binding
arbitration before the American Arbitration Association
("AAA"). The AAA arbitration shall be conducted in
Massachusetts, . by three AAA arbitrators to be selected by
the parties to the Dispute. If the parties are not able to
agree on the selection of the AAA arbitrators, they shall
follow the AAA's arbitrator selection process. In either
event, the AAA arbitrators shall be selected no later than
thirty days following the filing of Claimant's demand for
arbitration and at least one of the three AAA arbitrators
shall be knowledgeable and experienced in the commercial
aspects of similar transportation services. Arbitration
proceedings brought under this provision shall not be
consolidated. Discovery shall be limited to: (1) one set of
document requests per party; (2) one set of interrogatories
per party; and (3) three depositions per party (30(b)(6)
depositions shall count as one deposition regardless of the
number of persons produced to testify on behalf of the legal
entity). If a party adds a cause of action to its demand for
arbitration or counterclaim after it has received written
discovery from another party, then the party issuing such
written discovery shall be entitled to a second set of
written discovery. Discovery disputes shall be resolved by
the AAA arbitrators no later than seven calendar days
following the AAA's receipt of one memorandum from each
party to the discovery dispute. A final hearing on the
merits shall last no more than four consecutive business
days and shall occur no later than five months following the
date of the filing of the demand for arbitration (the
"Hearing"). Pre-Hearing briefs shall not exceed twenty-five
pages and post-Hearing briefs, which shall be filed no later
than seven calendar days after the conclusion of the
Hearing, shall not exceed fifteen pages. The AAA arbitrators
shall make detailed written findings to support their final
award and such final award shall be delivered to the parties
no later than thirty calendar days following the conclusion
of the AAA's final hearing. Judgment upon the final
arbitration award may be entered in any court having
jurisdiction.
General. The Terms of
Use will be governed by and construed in accordance with the
laws of the Commonwealth of Massachusetts as they are
applied to contracts entered into by residents thereof and
performed entirely within the Commonwealth of Massachusetts.
If any provision(s) of the Terms of Use is found to be
contrary to law, then such provision(s) will be construed,
as nearly as possible, to reflect the intentions of the
parties with the other provisions remaining in full force
and effect. Any waiver, modification, or amendment of these
Terms of Use must be in writing and signed or otherwise
authenticated by BostonLimousine.com. You may not assign
this agreement to any other party, and any such attempted
assignment is void. The Terms of Use constitute the entire
agreement between you and BostonLimousine.com with respect
to the Web Site and the Services and supersede any and all
prior or contemporaneous oral agreements; however,
notwithstanding the foregoing, the Services shall also be
governed by any terms set forth on the confirmation you
receive from BostonLimousine.com, to the extent such terms
are not inconsistent with these Terms of Use.
The
aforementioned Terms of Service are subject to change.
Any rights not
expressly granted herein are reserved.
Renter/Client accepts all the above terms
and conditions and all responsibility for any and all
Damages caused by Client or Their Party plus all downtime
for Repairs, without exception. A $300.00 fee will be
charged if a passenger gets sick in a mode of transportation
or caused any Damage to Boston Limousine car or it’s content
plus all downtime till back in service.
TRADEMARKS. BostonLimousine.com and other
marks indicated on this site are registered trademarks of
BostonLimousine.com, Inc. and other all graphics, logos,
page headers, button icons, scripts, and service names are
trademarks or trade dress of BostonLimousine.com, Inc.
BostonLimousine.com trademarks and trade dress may not be
used in connection with any product or service that is not
BostonLimousine.com's, in any manner that is likely to cause
confusion among customers, or in any manner that disparages
or discredits BostonLimousine.com. All other trademarks not
owned by BostonLimousine.com that appear on this site are
the property of their respective owners, who may or may not
be affiliated with, connected to, or sponsored by
BostonLimousine.com.
PRIVACY
POLICY. When you register or use BostonLimousine.com
Website, we will respect your privacy in accordance with the
policy set forth in this statement. BostonLimousine.com will
not give your information to anyone without your consent.
The information you provide us with, is used to help
personalize user information and offers for you. Your name
and address information may be used only for mailing you
offers from BostonLimousine.com. Your e-mail address is used
for sending you confirmations and updates about
BostonLimousine.com™
services.