What can we do for you?

  • Can I book a transfer to the airport?
  • Can I make a reservation online?
  • How can I open an account with your company?
  • What is the advantage of opening an account?
  • How will you arrange for my pick up from Airport?
  • Do I get charged for waiting time at the airport?
  • What type of payments do you accept?
  • How does the tip to the driver work?
  • Do you have an automatic payment plan?
  • Do you check the status of my flight?
  • If my flight number changes, do I have to let you know?
  • Can I cancel my order and when?
  • How can I confirm my reservation?
  • What kind of equipment do your limos have?
  • What kind of cars do you have?
  • Can we request a special language speaking driver?
  • Do you accept special requests?
  • How long have you been in business?
  • Do you charge any fees?
  • Do I have to pay for parking fees or any other fees?
  • Do you charge for waiting time on your flat rates?
  • Can I pay by cash?
  • Are there drinks in your limos?
  • Do I need to have a Credit Card to make a reservation?
  • Can you pick up more than one passenger from different terminals?
  • Do you make a sign with my name for my airport pick up?
  • What number should I call if I need assistance at the time of pickup?
  • Does my time start at my door or at your door?
  • How far in advance do I need to book?
  • What color are the cars?
  • Do you charge for Stops?
  • When do I get charged?
  • Can I request my favorite driver?
  • What kind of a car do I need, if I have 4 people and want to go to Airport?
  • Do you offer meet and greet service?
  • When I book an hourly service, can I extend the service if I want?
  • Since I am booking a wedding package, and will not need the limo during the ceremony, Can I use it to transport other passengers back and forth?
  • Can I book the limo for 1 hour only?
  • Can I book a transfer if I am not going to/from the airport?
  • How much luggage can I take?
  • How can I obtain a receipt for my charges?
  • Do you offer corporate and personal accounts?
  • Do you offer a pickup and drop off service for special events?

Yes, just select 'To the airport' at the top of the search box on our website's Homepage.

Yes. Whether you are a first-time client or a repeat customer, simply click on Reservations and fill out the specified form. You will be able to get prices instantly, and receive an email confirmation with a confirmation number. If the service that you are requesting is within 24 hours, we recommend that you call our office to check the vehicle availability.

You can open an account with Boston Limousine simply by filling out our account application form on line or by Fax. (Account Application)

Discounted rates, Fast and easy booking. Preferred client availability. After the first reservation is made, you can simply email us the information for your next service. One of our Customer service representative will be able to make the reservation and send you an email confirmation immediately.

At Logan International Airport, every terminal has a designated limo area. All drivers, from all limo companies, have to wait at this specific area for their customers. They can never leave their vehicle unattended and go inside the terminal to meet the passenger. Please refer to the airport pick up policies once you receive your confirmation.

We offer up to 1 hour free waiting time at Logan for domestic Flights and 2 hours for international Flights.

Visa, Master Card, Discover and American Express.

Boston Limousine chauffeurs get 20% "service fee" as gratuity.

By having an account with us, you can request to keep your credit card on file for future reservations.

Yes. Boston Limousine will constantly check your flight for actual arrival time and adjust the pickup time accordingly.

The best option is to call our office directly to assure availability in case there is a big time change and confirm immediately. You can also email us at info@bostonlimousine.com or text us at 781-999-0345. We will then update your reservation and send you a revised email confirmation.

You can cancel your order anytime by sending a cancellation email request to info@bostonlimousine.com. Depending on the time of the cancellation request, the type and date of service you will be responsible to pay a cancellation fee. Please refer to company policy for more information Company Policies - Terms and Conditions .

Once you make a reservation, you will receive a confirmation via email. You can always call our offices at 1-781-641-0202 to confirm it but you donít have to.

All of our stretched limousines are fully equipped with Flat Screen TV, Smart Phone Connection, CD player, DVD, intercom system, privacy sound proof partition, LED lighting, and wet bar.

We have a wide variety of brand new cars, limos and vans. For details, you can click on Vehicles.

On advance notice you may request A French speaking driver.

With advance notice you can make a special request, and we will do our best to fulfill your needs.

We have been in business since 1998.

We charge 20% service fee and 10% Administrative fee for all reservations.

You are responsible for all additional fees such as: Parking, Tolls, Airport Fee, or any other additional costs or services.

If you have a pick up from a residence, or any place other than the airport, we give you a 30 minutes grace period or free time from the actual pick up time. Additional waiting time will be calculated per 1/2 hour increments. Hourly rates will be determined based on the type of vehicle ordered.

We accept cash for any reservation. For clients that do not want to use credit card, we recommend either money order, or a cashier check mailed and received by our office 7 days prior to the pick up date. Please ask customer service how.

All hourly Limousine orders come with a wet bar. Our bar has ice with glasses and napkins. Bring along your favorite drink.

Yes. In order to make a reservation you will have to have a valid credit card.

Yes we can but you should call our offices with this request in order to get the best advice on how to schedule this type of service.

Yes, Your Chauffeur Will have a sign with your name on it. He will either be standing outside of his vehicle, or have the sign at the window if it is too hot or cold to stand outside the vehicle.

You can call our airport office number 781-641-0202 or you can call our toll free 800-309-6009.

With our flat rates, you are not responsible for where the driver is taking off from, and as a result your time starts from your door or pick up point. With our hourly quotes, we will be charging an additional time for getting to your door and back, We are located in Boston.

It really depends on the type of car, and the occasion. If it is a Sedan pick up, we prefer at least 24 -48 hour notice, although you may be able to reserve one within 2-3 hours of requested pick up time. On the other hand with our limos we like to have at least 48 hour notice, while our specialty vehicles may require more time.

Our vehicles are mainly either black or white. All of our Sedans and Town Cars are Black.

If you are reserving an hourly service, you won't have to pay for stops. With our flat rates, there will be a $20.00 charge for immediate stop or on the way stops, within 5 miles radius. The stop os for about 15 minutes. Past this time, the stop becomes waiting time. If the stop is out of the way, you will be charges per mile

We confirm your reservation by authorizing your credit card and then you will get charged as invoiced. Additional time, services, fees will be charged as well.

Considering drivers may be off at times, we try our best to fulfill your needs. We will make a note in your file about any special requests.

Our town cars will fit four passengers plus light bags. If you think you have a lot of bags and may not fit comfortably, you may want to think about our next size car, a 4 passenger Lincoln MKT SUV or a Suburban seven passenger SUV.

All of our drivers, as well as drivers from all other limo companies, cannot leave their car or park it and go inside the terminal. Therefore, the passenger will have to meet the driver at the designated limo area or you can call a greeting service company and hire them. We can recommend one if you like. Just ask our Customer service representative when you call.

We will be very happy to extend the service as long as the vehicle is available. If the vehicle is not available, we will have to end the service at the time requested when the reservation as made.

Absolutely not. The wedding package is designed to do a pickup from one location, go to the ceremony, wait then drop off at the Reception. Time for pictures can be added before or after the ceremony.

You can book any of our vehicles as a point to point transfer, a package or by the hour for 3 to 6 hours minimum depending on the type of car and date of the service.

Yes, sure. Online we offer transfers from all towns of Massachusetts to Boston, Cambridge and TF Green Airport. If the towns that you will departing from or going to is not listed, please our offices to get the rate.

You can take as much as the trunk of the vehicle that you choose can fit. Each vehicle can fit a specific amount of passengers and luggage.

At the time of pick up, the driver will manually swipe your card and give you receipt. You can also get a formal receipt by visiting our website, 7 days after the day of the service. You will have to click on (ride receipt), enter the email that was used to make the reservation along with the confirmation number and print the receipt.

Boston limousine offers both corporate and personal accounts. An authorization for the use of credit card, along with copy of your ID and the credit will have to be completed and returned to us.

We strongly recommend booking the vehicle by the hour. You will have the same driver and vehicle. You can leave your belongings in the vehicle. And if you decide to leave early, you know that a vehicle is waiting for you.