Welcome to Boston Limousine. Boston Limousine is pleased to provide services to you subject to the following terms and conditions. Please read this agreement carefully, before accessing or using the Service, If you do not accept the terms and conditions expressed here, do not use this web site or the service. By using this web site and or the service, you expressly agree to be bound by the terms and Conditions set forth herein without limitation or qualification. and acknowledge that any other agreements between you and BostonLimousine.com are superseded and of no force or effect. All content in the BostonLimousine.com™ Website (the "Site") is intended only for residents of the United States. BostonLimousine.com maintains the Site for your personal use and information.
Waiting Time (Apply only for point to point service)
Airport Domestic Arrivals: Waiting charges begin 60 minutes after the scheduled pick-up time. After 60 minutes waiting time charges are assessed hourly. We do not charge any waiting time fee for any flight delays. Please note we must have the proper flight number & airline on airport pickups.
Airport International Arrivals: Waiting charges begin 45 minutes after the scheduled pick-up time on departures. After 60 minutes waiting time charges are assessed hourly. We do not charge any waiting time fee for any flight delays. Please note we must have the proper flight number & airline on airport pickups.
Non-airport Pickups: Waiting charges begin 15 minutes
after the scheduled pick-up time. After 15 minutes,
waiting time is retroactive to the scheduled pick-up
time. Waiting Time charges are assessed hourly.
Train schedules cannot be monitored therefore billing begins at the scheduled pick-up time.
If cancellation is made after 1 Hour of reservation there
will be no refund of deposit.
All cancellations must be sent via e-mail to Info@BostonLimousine.com, BostonLimousine.com will reply to you with a cancellation notification e-mail. Save this e-mail for future reference as timely proof of your cancellation.
we do not accept phone cancellations. The date on which the cancellation notice is received by Boston Limousine its agents will determine the applicable cancellation fee. It would be advisable to follow up with a phone call. We do not take any responsibility for cancellation fees resulting from mistakes, the weather, family emergencies, double booking or wrong dates or information. Only if a cancellation request is made within 1 Hour after the reservation was made it can be cancelled free of cost.
If cancellation is made after 1 Hour of reservation there will be no refund of deposit.Charge backs from credit card issuing banks are subject to the above policies.
Point to Point Service
Round Trips must be cancelled as two separate reservations. A cancellation fee equal to 30% of the trip cost will be charged for any cancellation from time of booking up to 24 hours before scheduled pick-up time. Cancellation within 24 hours of scheduled pick up time will result in a full charge equal to the cost of the trip.
A nonrefundable deposit of 30% is required for reservations. Charge backs from credit card issuing banks are subject to the above policies.
(Applies to all vehicles)
A nonrefundable deposit of 30% will be charged at the time of booking. Cancellations within 7 Days of scheduled pickup time forfeit 100% of the total bill. Charge backs from credit card issuing banks are subject to the above policies.
Wedding and Prom Package Cancellations (Applies to all Vehicles)
All Wedding and Prom Package Deals are 100% Non-Refundable from the date and time that the booking is made, whether or not the service is used.
Packages are Billed garage to garage, the hour starts from the time the vehicle leaves our facility in Boston until the vehicle arrives back to our facility in Boston.
Charge backs from credit card issuing banks are subject to the above policies.
Where To Meet Your Driver at Logan Airport
At each terminal there is a "limo stand" designated area by Massachusetts port authority.
Go outside the baggage claim, cross over two traffic lanes and walk to the left to Meet your driver at the designated limo stand.
Pickups are at the arrival level. Go outside the terminal, cross 2 traffic lanes into the garage. There will be a big sign for limos. Driver will be waiting with your name on a sign.
Please proceed to baggage claim. Take the escalator to the top level. Go outside the door beyond the drop off area. Driver will be waiting with sign at the limo stand.
Proceed to the terminal exit. Go outside the door, cross over two traffic lanes and walk to the left. Driver will be waiting for you at the limo stand.
Boston South Station (All Trains)
Exit South station terminal to Atlantic Ave. Walk to the left towards taxi stand.
Pets and Luggage.
Each vehicle can carry a specific number of pieces of luggage. Therefore you have to choose the type of vehicle that can fit the number of passengers and their
luggage. The price of the service given, includes the number of pieces of luggage on the reservation form. If the passenger has more luggage than the vehicle would fit, he/she will need to choose a different type of vehicle or call us for advice.
Boston Limousine reserves the right to refuse to carry any additional luggage or animals that were not agreed on when the reservation was made. This also applies to animals that are not placed in their crate.
Changes in Booking.
Any change to an existing reservation has to me made via email by sending an email to firstname.lastname@example.org or phone by calling 781-641-0202. When the change is made, a revised email will be sent to the customer with the updated information. During a service, if the customer changes the drop off location, additional charges will apply based on the new location. For hourly service, additional hours can be added at the same rate of the original booking “ As long as the vehicle is available”. Boston limousine reserves the right to refuse to extend the service if the vehicle is not available, ending the service at the original contract agreement. Boston Limousine is not responsible for personal property left in vehicle. All vehicles are none smoking. Passengers are prohibited to open the vehicle door while the car is moving, throwing objects from the vehicle or shouting and sticking body parts out. Food consumption is not recommended and alcohol is only allowed in the limousines. If any of the passengers get sick in the vehicle, and/ or damage the interior of the vehicle a $300 cleaning fee will be charged to the credit card on file.
Boston Limousine is not responsible for personal property left in vehicle. All vehicles are none smoking. Passengers are prohibited to open the vehicle door while the car is moving, throwing objects from the vehicle or shouting and sticking body parts out. Food consumption is not recommended and alcohol is only allowed in the limousines. If any of the passengers get sick in the vehicle, and/ or damage the interior of the vehicle a $300 cleaning fee will be charged to the credit card on file.
The customer accepts a minimum monetary responsibility of $300 for any "Physical Damage" to the vehicle caused by any passenger. This includes damage resulting from improper use of the vehicle and its contents, including but not limited to audio/video equipment, lighting, upholstery, carpet and all other exterior/interior vehicle components. Decision as to the unusual use or wear of the vehicle rests solely with Boston Limousine Com Inc.
Standing up in our the vehicles is prohibited, even if the vehicle is stopped in traffic. and should be seated at all time. Underage passengers should always be accompanied by one or two adults.
A no-show fee equal to the total trip cost plus applicable waiting time will be charged when the passenger fails to show at the designated location. In order to avoid this charge, passengers should not leave designated pickup locations without calling Boston Limousine at 1-800-309-6009.
A $20.00 surcharge for service scheduled Before 6:00 am or after 12:00 midnight.
All out-of-pocket charges, including two-way tolls, parking, airport fees will be billed to customer.
Stops are charged $20.00 each for in route stops, apply only to flat rates (Point to Point Service).
All rates exclude 20% service fee and 10% Administrative Fee.
There is a $35.00 surcharge for service scheduled Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, New Year's Day, and after 5:00 p.m. Christmas Eve and New Year's Eve.
note: A nonrefundable deposit of 30% is required for reservation.
Methods of Payment
We accept cash and most major credit cards, AMEX, Master Card, Visa, and Discover cards.
Hourly rates are Billed from the time the driver leaves the BostonLimousine.com facility in Boston MA, until the time he returns. Fractions of an hour are charges at a half-hour rate.
Gratuity and tips
BostonLimousine.com chauffeurs receive the 20% service fee in full as their gratuity.
We reserve the right
BostonLimousine.com, Inc. reserves the right to cancel any Service without Refund, If the Operator or the Office feels that the Renter/Party of the Renter is putting the Operator or The Mode of Transportation or The Renter/Party of the Renter in danger of Injury. Or if the Renter/Party of the Renter is in the possession of any Illegal Material or Substance, this service will be canceled without refund. This is without exception.
When you visit BostonLimousine.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
unable to perform under this agreement, its liability is
limited to a full refund of money paid by customer, and
not exceed the deposit paid. BostonLimousine.com assumes no
responsibility for lost or damaged baggage or personal
belongings, nor for any items left in the vehicle.
BostonLimousine.com shall not be liable for circumstances beyond its control including weather, road conditions and breakdowns. Boston Limousine reserves the right to substitute vehicles for reasons beyond it's control if
While every effort is made to ensure specified times are met, if the limousine is late in excess of 30 minutes due to unforeseen traffic, uncontrollable weather conditions, or other circumstances beyond our control, the customer has the option to cancel the service and receive a full refund on the unused portion of the trip. However, if the clients choose to still take the service, then no compensation may be claimed.
unable to perform under this agreement, its liability is limited to a full refund of money paid by customer, and
not exceed the deposit paid. BostonLimousine.com assumes no responsibility for lost or damaged baggage or personal belongings, nor for any items left in the vehicle.
Use of the Web Site and the
Services. You may only use the Web Site and the
policies and procedures that appear on the Web Site, and for
lawful purposes. You agree not to use the Web Site to: (a)
transmit any material that infringes or misappropriates any
third party's copyright, trademark, trade secret, patent, or
other proprietary rights, (b) transmit any material that is
false, inaccurate, fraudulent, or misleading, (c) distribute
computer viruses, worms, or software intended to damage or
alter a computer system without the owner's consent, (d) use
"auto-responders," "cancel-bots," or other similar
mechanisms that generate excessive network traffic, (e)
transmit any unlawful, harmful, defamatory, pornographic,
obscene, vulgar, threatening, harassing or otherwise
objectionable material, (f) send or relay any unsolicited
advertising or chain letters, or (g) attempt to gain
unauthorized access to the Web Site or any part thereof, or
other accounts, computer systems or networks connected to
the Web Site, through login password mining or any other
means. BostonLimousine.com reserves the right to terminate
your access to the Web Site or Services at any time without
notice if it determines, in its sole discretion, that you
have abused or violated any of these terms and conditions.
ID Number, Password and Security.
You are responsible for maintaining the confidentiality of
any user ID and/or password provided to you by
BostonLimousine.com for use in connection with the Web Site
or the Services. You are solely responsible for all
activities that occur under your user ID and/or password,
and you agree to notify BostonLimousine.com immediately of
any unauthorized use of your user ID and/or password or any
other breach of security related to the Web Site.
BostonLimousine.com will not be liable for any loss or
damage arising from your failure to safeguard your
user ID and/or password or to comply with this section.
Proprietary Rights. The
Web Site, certain content therein, the Services and any
underlying software may be protected by copyright,
trademark, patent, and/or other intellectual property and
proprietary rights laws and are owned (along with all
proprietary rights therein) by BostonLimousine.com and its
licensors. You agree that you will not copy, distribute,
republish, display, post, transmit, download, or modify any
content you obtain from the Web Site without
BostonLimousine.com's prior written permission; provided,
however, that you may download or print a copy of
information from the Web for your use in learning about,
reserving, or using the services.
Warranty Disclaimer. THE
WEB SITE, THE SERVICES, AND ANY INFORMATION PROVIDED THROUGH
THE WEB SITE ARE PROVIDED BY BostonLimousine.com ON AN "AS
IS" BASIS, AND NEITHER BostonLimousine.com NOR ITS
SUBSIDIARIES, PARTNERS, AFFILIATES, VENDORS OR
SUBCONTRACTORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEB
SITE OR SERVICES OR THE INFORMATION MADE AVAILABLE BY OR
THROUGH THE WEB SITE OR THE SERVICES. IN ADDITION,
BostonLimousine.com DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, STATUTORY AND NON-STATUTORY, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
ACCURACY OF INFORMATION, TITLE, QUIET ENJOYMENT, FITNESS FOR
A PARTICULAR PURPOSE AND NON-INFRINGEMENT, OR ANY WARRANTY
ARISING FROM COURSE OF DEALING OR CUSTOM OF TRADE. NEITHER
BostonLimousine.com NOR ANY OF ITS SUBSIDIARIES, PARTNERS,
AFFILIATES, VENDORS OR SUBCONTRACTORS WARRANTS THAT USE OF
THE WEB SITE WILL BE UNINTERRUPTED, AVAILABLE AT ANY TIME OR
FROM ANY PARTICULAR LOCATION, SECURE OR ERROR-FREE, THAT
DEFECTS WILL BE CORRECTED, OR THAT THE WEB SITE IS FREE OF
VIRUSES OR OTHER POTENTIALLY HARMFUL COMPONENTS. Some
jurisdictions may not allow the exclusion of certain
warranties, so some of the above exclusions may not apply to
Limitation of Liability.
IN NO EVENT WILL BostonLimousine.com, ANY OF ITS
SUBSIDIARIES, PARTNERS, AFFILIATES, VENDORS OR
SUBCONTRACTORS, INCLUDING THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE FOR DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES (INCLUDING WITHOUT LIMITATION THOSE RESULTING FROM
LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING
OUT OF THE USE OF OR INABILITY TO USE THE WEB SITE, THE
SERVICES, OR ANY WEBSITES LINKED TO THE WEB SITE, WHETHER
BASED ON CONTRACT, TORT OR OTHER LEGAL THEORY, AND
REGARDLESS OF WHETHER BostonLimousine.com KNEW OR WAS
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BostonLimousine.com's AGGREGATE LIABILITY ARISING FROM OR
RELATING TO THE WEB SITE OR THE SERVICES (REGARDLESS OF THE
CAUSE OF ACTION, WHETHER UNDER CONTRACT, TORT, OR OTHER
LEGAL THEORY) IS LIMITED TO $50. THE FOREGOING LIMITATIONS
OF LIABILITY ARE INDEPENDENT OF, AND SHALL APPLY REGARDLESS
OF, ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED OR
EXCLUSIVE REMEDY. You acknowledge that BostonLimousine.com
has agreed to provide the Web Site and the Services in
reliance on the exclusions of liability and disclaimers of
warranty set forth herein. Some jurisdictions do not allow
the limitation of incidental or consequential damages, so
the above limitation may not apply to you.
agree to indemnify and hold BostonLimousine.com, its
subsidiaries, partners, affiliates, vendors, subcontractors,
officers, employees, and agents harmless from any and all
losses, liabilities, damages and/or costs (including
reasonable attorneys' fees) arising from any third-party
claims arising from or related to your use of the Web Site,
Arbitration. All claims,
disputes and controversies arising out of, relating to, or
("Dispute"), shall be resolved by final and binding
arbitration before the American Arbitration Association
("AAA"). The AAA arbitration shall be conducted in
Massachusetts, . by three AAA arbitrators to be selected by
the parties to the Dispute. If the parties are not able to
agree on the selection of the AAA arbitrators, they shall
follow the AAA's arbitrator selection process. In either
event, the AAA arbitrators shall be selected no later than
thirty days following the filing of Claimant's demand for
arbitration and at least one of the three AAA arbitrators
shall be knowledgeable and experienced in the commercial
aspects of similar transportation services. Arbitration
proceedings brought under this provision shall not be
consolidated. Discovery shall be limited to: (1) one set of
document requests per party; (2) one set of interrogatories
per party; and (3) three depositions per party (30(b)(6)
depositions shall count as one deposition regardless of the
number of persons produced to testify on behalf of the legal
entity). If a party adds a cause of action to its demand for
arbitration or counterclaim after it has received written
discovery from another party, then the party issuing such
written discovery shall be entitled to a second set of
written discovery. Discovery disputes shall be resolved by
the AAA arbitrators no later than seven calendar days
following the AAA's receipt of one memorandum from each
party to the discovery dispute. A final hearing on the
merits shall last no more than four consecutive business
days and shall occur no later than five months following the
date of the filing of the demand for arbitration (the
"Hearing"). Pre-Hearing briefs shall not exceed twenty-five
pages and post-Hearing briefs, which shall be filed no later
than seven calendar days after the conclusion of the
Hearing, shall not exceed fifteen pages. The AAA arbitrators
shall make detailed written findings to support their final
award and such final award shall be delivered to the parties
no later than thirty calendar days following the conclusion
of the AAA's final hearing. Judgment upon the final
arbitration award may be entered in any court having
General. The Terms of
Use will be governed by and construed in accordance with the
laws of the Commonwealth of Massachusetts as they are
applied to contracts entered into by residents thereof and
performed entirely within the Commonwealth of Massachusetts.
contrary to law, then such provision(s) will be construed,
as nearly as possible, to reflect the intentions of the
parties with the other provisions remaining in full force
and effect. Any waiver, modification, or amendment of these
authenticated by BostonLimousine.com. You may not assign
this agreement to any other party, and any such attempted
agreement between you and BostonLimousine.com with respect
to the Web Site and the Services and supersede any and all
prior or contemporaneous oral agreements; however,
notwithstanding the foregoing, the Services shall also be
governed by any terms set forth on the confirmation you
receive from BostonLimousine.com, to the extent such terms
The aforementioned Terms of Service are subject to change.
Any rights not expressly granted herein are reserved.
Renter/Client accepts all the above terms
and conditions and all responsibility for any and all
Damages caused by Client or Their Party plus all downtime
for Repairs, without exception. A $300.00 fee will be
charged if a passenger gets sick in a mode of transportation
or caused any Damage to Boston Limousine car or it’s content
plus all downtime till back in service.
TRADEMARKS. BostonLimousine.com and other marks indicated on this site are registered trademarks of BostonLimousine.com, Inc. and other all graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of BostonLimousine.com, Inc. BostonLimousine.com trademarks and trade dress may not be used in connection with any product or service that is not BostonLimousine.com's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits BostonLimousine.com. All other trademarks not owned by BostonLimousine.com that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by BostonLimousine.com.